Supervisors in this unit group perform some or all of the following duties:
A. Co-ordinate, assign and review the work of clerks engaged in the following duties: conducting surveys and interviews; collecting and compiling statistics; providing information and customer service; reshelving books and performing other tasks in libraries
B. Establish work schedules and procedures and co-ordinate activities with other work units or departments
C. Resolve work-related problems, monitor services provided by clerks and agents, and prepare and submit progress and other reports
D. Train workers in job duties and company policies
E. Requisition supplies and materials
F. Ensure smooth operation of computer systems and equipment and arrange for maintenance and repair work
G. May perform the same duties as workers supervised.
1. Public administration - 27.0%
2. Administrative and support waste management and remediation services - 21.0%
3. Information and culture industries - 11.0%
4. Finance and insurance - 6.0%
5. Wholesale trade - 5.0%
6. Retail trade - 4.0%
7. Other professional scientific and technical services - 4.0%
1. Completion of secondary school is required.
2. Completion of college courses related to area supervised may be required.
3. Experience in the clerical occupation supervised is usually required.
4. Most recent entrants have a trade/vocational certificate, and almost 2 in 5 have a undergraduate university degree.
1. Computer-related courses
2. English (Communication)
The average hourly wages for Supervisors, Library, Correspondence and Related Information Clerks is $15.54/HR, which is close to the average for occupations in the business, finance and administration sector and are close to average for all technical, professional, and skilled occupations. These wages grew at a below-average rate from 2002 to 2004.