Supervisors in this unit group perform some or all of the following duties:
A. Implement efficient working processes and co-ordinate, assign and review the work of clerks engaged in the following duties: administering accounts payable and receivable; processing, verifying and recording financial documents and forms; administering payrolls; serving customers in banks, trust companies and other financial institutions; processing, verifying and recording insurance claims and forms; and collecting user fees and payments on overdue accounts
B. Examine and verify accuracy of work and authorize routine payments, credits, deposits and withdrawals
C. Establish work schedules and procedures and co-ordinate activities with other work units or departments
D. Resolve work-related problems and prepare and submit progress and other reports
E. Identify training needs and train workers in job duties and company policies
F. Requisition supplies and materials
G. Ensure smooth operation of computer systems and equipment and arrange for maintenance and repair work
1. Finance and insurance - 50.0%
2. Public administration - 7.0%
3. Wholesale trade - 5.0%
4. Transportation and warehousing - 4.0%
5. Retail trade - 3.0%
6. Administrative and support waste management and remediation services - 3.0%
7. Information and cultural industries - 3.0%
1. Completion of a college program or courses in bookkeeping, accounting or a related subject is required.
2. Experience in the clerical occupation supervised is required.
3. Most recent entrants have an undergraduate university degree, and almost 3 in 10 have a community college diploma.
1. Computer-related courses
2. English (Communication)
The average hourly wages for Supervisors, Finance and Insurance Clerks is $20.46/HR, which is close to the average for occupations in the business, finance and administration sector and are close to average for all technical, professional, and skilled occupations. These wages grew at an average rate from 2002 to 2004.