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Retail Salespersons and Sales Clerks

What they do?

Retail salespersons and sales clerks perform some or all of the following duties:

A. May conduct sales transactions through Internet-based electronic commerce.

B. Retail salespersons may specialize and act as consultants in interior decorating, home entertainment systems, computers and other products and services.

C. Greet customers and discuss type, quality and quantity of merchandise or services sought for purchase, rental or lease

D. Advise customers on use and care of merchandise, and provide advice concerning specialized products or services

E. Estimate or quote prices, credit terms, trade-in allowances, warranties and delivery dates

F. Prepare merchandise for purchase, rental or lease

G. Prepare sales, rental or leasing contracts and accept cash, cheque, credit card or automatic debit payment

Where they find work?

1. Retail trade - 80.0%
2. Wholesale trade - 5.0%
3. Real estate and rental and leasing - 3.0%
4. Other services (except public administration) - 2.0%
5. Accommodation and food services - 1.0%
6. Arts entertainment and recreation - 1.0%
7. Information and cultural industries - 1.0%

What education do I need?

1. You may need a high school diploma. You often need to demonstrate sales ability and product knowledge when selling complex or valuable merchandise such as automobiles, antiques, and computers.

2. You may also need a university degree or college diploma, as well as specific subject matter courses or training. Employers may also provide technical or sales training programs.

3. With experience and additional training, you may move up the ranks to a retail supervisory position.

4. Almost 2 in 5 have an undergraduate university degree.

High School Subject that will help:

1. Math
2. Computer Basics - Word and Excel
3. Business English

What can you expect to make:

The average hourly wages for Retail Salespersons and Sales Clerks is $10.58/HR, which is below average for occupations in the sale and service sector and are below average for all intermediate occupations. These wages grew at an average rate from 2002 to 2004.

Average Wage

Retail Salespersons and Sales Clerks wages

Expected Wage by Age

Retail Salespersons and Sales Clerks Wage By Age

Unemployment:

7% of Retail Salespersons and Sales Clerks are unemployed. This rate is close to the average for intermediate occupations.

Unemployment

Retail Salespersons and Sales Clerks Unemployment

Trends in Unemployment

Retail Salespersons and Sales Clerks Trends in Unemployment

Current Job Outlook:

The job outlook for Retail Salespersons and Sales Clerks is considered Below Average because:

1. Employment grew at an average rate.

2. Hourly wages ($10.58) are below the average ($18.07), and the rate of the wage growth is close to the average.

3. The unemployment rate (7%) is close to the 2004 average (7%).

Future Job Prospects:

Your job outlook will continue to be Below Average because:

1. The employment growth rate will likely be close to the average.

2. Although the retirement rate will likely be average, the number of retiring workers should contribute to job openings.

3. The number of job seekers will likely exceed the number of job openings.

Highest Concetration:

The highest concentrations Retail Salespersons and Sales Clerks are found in Alberta and British Columbia while the lowest concentrations are in New Brunswick and Newfoundland.

Useful Experience:

1. Dealing with the public

2. Customer service

3. Product knowledge

Part Time Workers

Retail Salespersons and Sales Clerks Part Time Workers

Part time workers:


46% of Retail Salespersons and Sales Clerks are employed only on a part-time basis. There were 548,400 workers employed in these occupations in 2004, an increase of 10% since 1997.

Age Demographics

Retail Salespersons and Sales Clerks Age Demographics

Age Demographics:


The relatively high percentage of younger workers suggests more entry-level positions and jobs that may serve as stepping stones in a career. The retirement rate to 2009 will likely be average reflecting the age/retirement structure of the occupation.

Self Employed

Retail Salespersons and Sales Clerks Self Employed

Self Employed:


Roughly 0% of Retail Salespersons and Sales Clerks are self-employed. This is considered Below average for the industry as a whole.

Men vs Women

Retail Salespersons and Sales Clerks Men vs Women

Men vs Women:


61% of the individuals employed as Retail Salespersons and Sales Clerks are women. Compared to other industries, this is Above average.