Retail salespersons and sales clerks perform some or all of the following duties:
A. May conduct sales transactions through Internet-based electronic commerce.
B. Retail salespersons may specialize and act as consultants in interior decorating, home entertainment systems, computers and other products and services.
C. Greet customers and discuss type, quality and quantity of merchandise or services sought for purchase, rental or lease
D. Advise customers on use and care of merchandise, and provide advice concerning specialized products or services
E. Estimate or quote prices, credit terms, trade-in allowances, warranties and delivery dates
F. Prepare merchandise for purchase, rental or lease
G. Prepare sales, rental or leasing contracts and accept cash, cheque, credit card or automatic debit payment
1. Retail trade - 80.0%
2. Wholesale trade - 5.0%
3. Real estate and rental and leasing - 3.0%
4. Other services (except public administration) - 2.0%
5. Accommodation and food services - 1.0%
6. Arts entertainment and recreation - 1.0%
7. Information and cultural industries - 1.0%
1. You may need a high school diploma. You often need to demonstrate sales ability and product knowledge when selling complex or valuable merchandise such as automobiles, antiques, and computers.
2. You may also need a university degree or college diploma, as well as specific subject matter courses or training. Employers may also provide technical or sales training programs.
3. With experience and additional training, you may move up the ranks to a retail supervisory position.
4. Almost 2 in 5 have an undergraduate university degree.
2. Computer Basics - Word and Excel
3. Business English
The average hourly wages for Retail Salespersons and Sales Clerks is $10.58/HR, which is below average for occupations in the sale and service sector and are below average for all intermediate occupations. These wages grew at an average rate from 2002 to 2004.