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Customer Service Representatives - What They Do


Customer Service Representatives generally receive Moderate-term on-the-job training before they are capable of performing their job at an acceptable level. Once employed, Customer Service Representatives can expect to earn an average of $33,000 per year throughout their career.

In addition, over the next 10 years Customer Service Representatives will be one of the fastest growing occupations. They should experience a 24.8% rate of growth during this time period. In respect to starting your own business, Customer Service Representatives rarely feel the entrepreneurial itch. Currently, 0.4% of the employment base is classified as self-employed.

Given the job environment today, Customer Service Representatives can consider themselves quite lucky, as only 6.2% are currently unemployed.

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